Novice - Little or no experience of operating the type of truck to be trained on

Experienced - Has experience of operating the truck in all aspects but has never undergone formal training/testing

Refresher - Requires skills refreshing either company policy and/or following HSE guidance

Pallet trucks

A1 Pedestrian PPT & A2 Rider PPT

Novice: 3 people - 1 day

2 people - 1 day

1 person - Half day

Experienced: 3 people - 1 day

2 people - 1 day

1 person - Half day

Refresh/re-test: 3 people - Half day

2 people - Half day

1 person - Half day


A3 Pedestrian Counterbalance & A7 Pedestrian Reach


Novice: 3 people - 3 days

2 people - 2 days

1 person - 1 day


Experienced: 3 people - 2 days

2 people - 1 day

1 person - 1 day


Refresh-re-test: 3 people - 1 day

2 people - 1 day

1 person - Half day

A4 Rider Pallet Stacker, A5 Pedestrian Stacker & A6 Pedestrian Straddle Truck


Novice: 3 people - 2 days

2 people - 2 days

1 person - 1 day


Experienced: 3 people - 1 day

2 people - 1 day

1 person - 1 day


Refresh-re-test: 3 people - 1 day

2 people - 1 day

1 person - Half day

Z1 Manual and Semi Manual Pallet Truck

Novice: 3 people - Half day

2 people - Half day

1 person - 2 hours

Experienced: 3 people - Half day

2 people - Half day

1 person - 2 hours

Refresh/re-test: 3 people - Half day

2 people - Half day

1 person - 2 hours

Z3 Manual and Semi Manual Pallet Stacker & Z4 Manual and Semi Manual Straddle Truck

Novice: 3 people - 1 day

2 people - 1 day

1 person - 1 day

Experienced: 3 people - Half day

2 people - Half day

1 person - Half day

Refresh/re-test: 3 people - Half day

2 people - Half day

1 person - Half day

Reach and counterbalance

Novice: 3 people - 5 days

2 people - 4 days

1 person - 3 days

Experienced: 3 people - 3 days

2 people - 2 days

1 person - 2 days

Refresh/re-test: 3 people - 1 day

2 people - 1 day

1 person - Half day

Conversion: CB to Reach - 2 or 3 people - 2 days

1 person - 1 day

Reach to CB - Up to 3 people - 1 day

VNA trucks and order pickers

F1 Operator Up & F2 Operator down

Novice: 3 people - 4 days

2 people - 3 days

1 person - 2 days


Experienced: 3 people - 3 days

2 people - 2 days

1 person - 2 days


Refresh/re-test: 3 people - 1 day

2 people - 1 day

1 person - Half day


E1 Rider Order Picker (up to 2.5m) & E2 Rider Order Picker (over 2.5m)


Novice: 3 people - 3 days

2 people - 2 days

1 person - 2 days


Experienced: 3 people - 2 days

2 people - 2 days

1 person - 1 day


Refresh/re-test: 3 people - 1 day

2 people - 1 day

1 person - Half day

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